Orders must be returned unused and within 30 Days of Receipt. At time of receipt of returned order, you will receive a refund less the restocking fee.

Restocking Policy: Selecting replacement parts and filters can be difficult, so you will never be charged a re-stocking fee if you call or email to ensure you are placing the correct order. Customers are responsible for paying the shipping costs on all parts that are returned due to incorrect ordering. A 25% restocking fee will apply on a case-by-case basis.

Please fill out the return order form on the back of your original packing slip when returning parts. Parts should be returned to:
MasterHotTubParts.com
6700 NW Expressway
OKC, OK 73132