Terms and Use of Site

1. Terms
By accessing this website, you are agreeing to be bound by this website’s Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Usage License
Permission is granted to temporarily download one copy of the materials (information or software) on MasterHotTubParts.com’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
 – i. modify or copy the materials;
 – ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
 – iii. attempt to decompile or reverse engineer any software contained on MasterHotTubParts.com’s website;
 – iv. remove any copyright or other proprietary notations from the materials; or
 – v. transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by MasterHotTubparts.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on MasterHotTubParts.com’s website are provided “as is”. MasterHotTubParts.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, MasterHotTubParts.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall MasterHotTubParts.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on MasterHotTubParts.com’s Internet site, even if MasterHotTubParts.com or a MasterHotTubParts.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on MasterHotTubParts.com’s website could include technical, typographical, or photographic. errors. MasterHotTubParts.com does not warrant that any of the materials on its website are accurate, complete, or current. MasterHotTubParts.com may make changes to the materials contained on its website at any time without notice. MasterHotTubParts.com does not, however, make any commitment to update the materials.
6. Links
MasterHotTubParts.com has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MasterHotTubParts.com of the site. Use of any such linked website is at the user’s own risk.
7. Site Terms of Use Modifications
MasterHotTubParts.com may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to MasterHotTubParts.com’s website shall be governed by the laws of the State of Oklahoma without regard to its conflict of law provisions.

Returns & Replacements

Orders must be returned unused and within 30 Days of Receipt. At time of receipt of returned order, you will receive a refund less the restocking fee.

Restocking Policy: Selecting replacement parts and filters can be difficult, so you will never be charged a re-stocking fee if you call or email to ensure you are placing the correct order. Customers are responsible for paying the shipping costs on all parts that are returned due to incorrect ordering. A 25% restocking fee will apply on a case-by-case basis.


All motors and ozones come with a 90-day warranty from the day of purchase.  1-year warranties on Balboa Topsides, Control Packs, PC Boards, and Heaters.  Shipping is not included in the warranties of the products listed here.  If you, the customer, return any of the said listed items back to Master Hot Tub Parts you, said customer, are responsible for the shipping cost. 

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.